Privacy Policy
Last Updated: 05/Sep/2026
At Radheyam, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our products.
1. Information We Collect
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order and transaction details
- Information provided when contacting customer support
We collect only the information reasonably required to provide our services and process your orders.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm purchases and payments
- Provide customer support
- Respond to enquiries
- Send order and delivery updates
- Improve our website and services
- Prevent fraudulent or unauthorised transactions
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through secure third-party payment providers.
Radheyam does not intentionally store complete payment card, banking, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.
Payment providers may process your information according to their own privacy policies and security practices.
4. Shipping and Delivery Partners
To deliver your order, we may share necessary information such as your name, address, phone number, and order details with our logistics and delivery partners.
We share only the information reasonably necessary to fulfil your order.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website usage
- Improve website performance
- Provide a better browsing experience
You may manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Marketing Communications
If you have opted to receive promotional communications, we may send information about:
- New products
- Festive collections
- Pooja kits
- Special offers
- Seasonal celebrations
- Other Radheyam updates
You can request to stop promotional communications at any time.
7. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and meet applicable legal or regulatory requirements.
9. Third-Party Services
Our website may use trusted third-party services for payment processing, shipping, analytics, website functionality, communication, and other business operations.
These third parties may process information according to their respective privacy policies.
10. Children’s Privacy
Our website is intended for general users and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of certain permissions.
To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.
The latest version will always be published on this page along with the updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Radheyam
Email: contact@radheyamindia.com
Phone:+91 91826 26563 +91 96766 98537
Address: TNR Sulakshana, Hasthinapuram, Hyderabad, Telangana, India -500079
Website: https://radheyamindia.com/